Privacy Policy

Effective: Sep 22, 2023 This Privacy Policy describes how vento collects, uses, and shares your personal information, as well as your choices and rights with respect to your personal information.

Scope of this Privacy Policy

This Privacy Policy applies to information that relates to you as an identifiable individual (often referred to as “personal information” or “personal data”) that vento receives or collects when you interact with us or our services, website, and software (the “Services”).

This Privacy Policy does not apply to any third-party services, websites, or software, such as third-party applications that may be integrated into our Services via API. Those services, websites, and software are subject to their own terms and privacy policies, and you should read those carefully.

Information We Collect

We collect and receive the following types of information:

Information You Provide to Us:

Information We Collect Automatically:

Information We Receive from Third Parties:

How We Use Your Information

We use your information in the following ways:

Please keep in mind that customers control their accounts and associated Customer Data. We use Customer Data according to our customers’ instructions and our Terms of Service.

Customers are able to:

(1) restrict, remove, disclose, and access content and information associated with the accounts in their Workspaces;

(2) grant, deny, or limit access to those accounts and Workspaces;

(3) configure the privacy settings for those accounts and Workspaces. If you create a Vento account with your work email and you aren’t already part of your company’s Workspace, your company may have the ability to add your account (including the content in it) to its Workspace.

We’ll give you notice before that happens.

If information is aggregated or de-identified so that it can no longer be reasonably associated with an identifiable person, we may use it for any lawful purpose.

How We Share Your Information

We share information outside of Vento only as described below:

How We Protect Your Information

We are committed to protecting your information from unauthorized access, use, disclosure, and loss. We use industry-standard security practices to keep your information secure, such as encryption, access controls, physical security measures, and internal reviews of data collection, use, and storage. We’ve also obtained various compliance certifications and undergo ongoing audits to ensure continued security and compliance best practices.

However, data transmissions over the internet cannot be guaranteed to be 100% secure or safe from intrusion by others. Be sure to use secure internet connections, protect your login credentials, and create strong passwords for your account.

Data Retention

We’ll retain information you store on our Services for as long as your account exists or as long as we need it to provide you Services. If you delete your account or your content from vento, we’ll permanently delete your account or content within 30 days, unless we need to retain any information to comply with our legal obligations, resolve disputes, or enforce our agreements.

For any other information we may receive or collect from you, we’ll retain that information for only as long as is necessary for the purposes described in this Privacy Policy.

Data Transfers

To provide our Services, we transmit, process, and store data in the United States and other locations around the world. For example, if you access our Services from a foreign country, data may be stored locally on the device you use to access the Services.

We perform data transfers in accordance with applicable data protection law, using the following safeguards:

Your Rights

Individuals in the European Economic Area, the United Kingdom, and across the globe have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information, as well as to seek to update, delete, or correct this information. You can exercise most of these rights through your vento account. For example, if you wish to delete your personal information from vento, you may permanently delete your account. You can also access and update your account information via your account settings page. If you are unable to exercise your rights through your vento account, please contact the administrator of your Workspace, or otherwise you can send us your request at

Age Requirement

If you are under 18 years old (or the age of digital consent in your country), you may not sign up for vento, and please do not send any personal information about yourself to vento. If you believe that someone under 18 or the applicable age of digital consent has provided us with personal information in violation of this Privacy Policy, please contact us, and we will take steps to delete the information.

For EEA, Switzerland, and UK Data Subjects

In general, vento is a processor of Customer Data. This means that we process Customer Data only according to our customers’ instructions in accordance with our Terms of Service. For a list of our subprocessors, please visit our Subprocessors page vento acts as a controller for other types of personal data where vento determines the purposes and means of processing of that data, such as personal data used for marketing or research purposes.

Where vento acts as a controller of personal data, our lawful bases for processing include:

You may email if you have questions or issues relating to your personal data

For California Residents

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under California law.

Categories of Personal Information We Collect

The California Consumer Privacy Act (CCPA) grants additional privacy rights to California consumers, such as the right to:

In addition to the information provided above in the “Information We Collect” section, we collect the following categories of personal information from you, your employer, data analytics providers, data brokers, and third-party services:

We and our service providers may use the categories of personal information we collect from and about you consistent with the various business and commercial purposes we discuss throughout this Privacy Policy. We explain the business or commercial purposes for collecting personal information above under “How We Use Your Information.”

We may also use the categories of personal information for compliance with applicable laws and regulations, and we may aggregate the information we collect or de-identify the information to limit or prevent identification of any particular user or device.

Categories of Personal Information Disclosed

In the last 12 months, we have disclosed the following categories of personal information for the purposes described in “How We Use Your Information” to our service providers that support our services:

Identifiers/contact information (such as name, email address, and profile data), financial data (such as payment information for a paid account), internet or other network or device activity (such as IP address and usage information), location information (e.g., the general location where you use your device when interacting with the Site, Software, and/or Services), sensory information (such as video recordings if you record a video with our service), and inferences based on these categories.

Categories of Personal Information Sold or Shared

In the last 12 months, we sold or shared the following categories of personal information to vendors of services related to advertising (such as ad platforms or networks), marketing, analytics, and measurement for commercial purposes such as the marketing and advertising of our Services:

Use and Disclosure of Sensitive Personal Information:

To the extent that we collect, use, or share “sensitive personal information” as that term is defined under California law, we limit our use or disclosure of the sensitive personal information to permitted business purposes.

We do not sell or share the personal information of known consumers under 16 years of age.

Your California Privacy Rights

Exercising your California Privacy Rights

To take advantage of your right to access, delete, or correct under California law please contact us by email at We may request certain information to verify your identity before we can respond to your access and deletion requests. We will confirm receipt of your request within 10 business days and will respond to your request within 45 calendar days, after proper verification, unless we need additional time, in which case we will let you know. Making Requests to Opt-Out of the “Sale” or “Sharing” of Personal Information To submit a request to opt-out of the sale or sharing of your personal information, you may click on the link “Do Not Sell or Share My Personal Information” on the footer of our websites.

Agent Requests

You may authorize someone to make a privacy rights request on your behalf (an authorized agent). Authorized agents will need to demonstrate that you’ve authorized them to act on your behalf or must demonstrate they have power of attorney pursuant to applicable probate law. vento retains the right to request confirmation directly from you confirming that the agent is authorized to make such a request, or to request additional information to confirm the agent’s identity. An authorized agent is prohibited from using a consumer’s personal information, or any information collected from or about the consumer, for any purpose other than to fulfill the consumer’s requests, for verification, or for fraud prevention.

Please see the Privacy Notice for a description of the personal data we collect, the purposes for which we use it, and how and with whom we share it.

For Virginia Residents

This section provides supplemental information to residents of the State of Virginia, whose personal data we process in connection with the Services.

For information on the categories of personal data we process, please see “Information We Collect” above. The purposes for which we process personal data are described in “How We Use Your Information.” For information on how we share the categories of personal data we collect, please see “How We Share Your Information.”

Your Virginia Privacy Rights

Exercising your Virginia Privacy Rights

Making Access, Deletion, and Correction Requests

To make an access, deletion, or correction request, please email Before completing your request, we may need to verify your identity. We may request additional documentation or information solely for the purpose of verifying your identity.

Making Requests to Opt-Out of “Targeted Advertising”

To submit a request to opt out of targeted advertising, you may click on the link “Do Not Sell or Share My Personal Information” on the footer of our websites.

To appeal our decision regarding a request related to these rights, you may email us at

Updates to this Privacy Policy

We may update this Privacy Policy by posting the updates to our website. If an update materially impacts your rights or how we use your personal information, we will notify you either by email or other direct communication before the updates take effect. Any other revisions will become effective on the date the updates are posted by Vento.


Email us questions at